How long does shipping take?
When it comes to shipping your order, we understand that you're eager to receive your purchase as soon as possible. At Ever Happy Paws, we strive to ensure a smooth and efficient shipping process. Here's what you need to know about our shipping time:
Processing Time: Once we receive your payment, our dedicated team immediately begins processing your order. This includes verifying your order, tailoring the items, conducting a quality check, and carefully packaging them. This process typically takes between 1 to 4 days.
Shipping Time: The shipping time refers to the duration it takes for your items to be shipped from our warehouse to your designated destination. While we aim to provide accurate estimates, please note that actual shipping times may vary depending on factors such as customs clearance and the shipping carrier's efficiency. On average, our customers receive their orders within 10 to 15 days.
Tracking Your Order: As soon as your order is shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to easily monitor the progress of your shipment directly on our website. Simply visit our tracking page and enter your tracking number. While most of our shipping partners offer tracking services, please be aware that it may not be available in all cases.
International Shipping: We are pleased to offer international shipping to customers around the world. However, please be aware that customs duties and taxes may apply to your order. These additional charges are the responsibility of the recipient and may vary depending on your country's import regulations.
Lost or Damaged Items: In the unlikely event that your items are lost or damaged during transit, please contact our customer support team within 7 days of receiving your order. We will be happy to assist you and resolve any issues promptly.
If you have any further questions or concerns about our shipping process, please don't hesitate to reach out to our customer support team at support@everhappypaws.com. We are here to ensure your shopping experience with us is enjoyable and hassle-free.